A home care provider in Kendal has been named a ‘5-star’ employer, following positive feedback involving its high-quality training and supportive leadership.

Employees of Home Instead South Lakes, rated ‘Outstanding’ by the Care Quality Commission (CQC), participated in an anonymous feedback survey conducted by independent engagement experts, WorkBuzz.

The result came in with a 92 per cent employee engagement, a score which few companies attain.

The survey saw universal praise for the job opportunities offered by the company, with 100 per cent of care professionals stating they had all the necessary training to perform their roles effectively.

Moreover, 98 per cent agreed that their position provided the opportunity to learn and develop new skills, and an equal figure stated they understood what distinguished Home Instead from its competition.

96 per cent felt comfortable to be themselves within the company atmosphere.

Home Instead South Lakes didn't only score high among its employees but also received excellent marks from the people they care for.

A satisfaction survey revealed that all clients felt Home Instead took a personal interest in them, while 95 per cent noted that the company had an excellent understanding of their individual care needs.

Louise Yates, registered and general manager at Home Instead South Lakes, said: "We are thrilled to have been named a 5-star employer by WorkBuzz.

"This achievement showcases our commitment to improving the working lives of all of our care professionals and enabling them to thrive.

"We want to be the employer of choice in home care in our local community and this 5-star award tells us that we are achieving that aim.

"A massive thank you to everyone in the team who have helped make this possible."

WorkBuzz CEO, Steven Frost, added: "I'm delighted to see Home Instead South Lakes receive the WorkBuzz 5 Star Employer Award for 2023 – congratulations.

"The award demonstrates Home Instead's commitment to creating an environment which improves their employees working lives and enables them to thrive.

"Only 15 per cent of companies that do the survey achieve this award."

For more information about the company and their services, contact 01539 267220 or visit their website.