BOSSES at Costa have declared 'that's not on' after a customer reported the drive-thru in Barrow was closed almost an hour early.
Twitter user Sharon, @NuttySupplier, tweeted the global coffee chain claiming the outlet in Walney Road was closed at 9.37pm.
She posted: "Really missed my soya hot chocolate last night on my way home, @CostaCoffee shut 7 minutes before I got there, and the drive thru was closed too, an hour earlier than the sign says."
Costa HQ replied and said: "Ah that's not on, were they still serving inside Sharon? DM us your club card number and email address so we can chase this up properly? ^Lauren."
Sharon then replied: "They were shut inside, as advertised, the cafe part closes at 9.30, and it was 9.37. DM sent!"
Barrow-in-Furness, says open until 10.30, and it was 9.37 pic.twitter.com/zw7m9pKUTv
— Sharon (@NuttySupplier) November 14, 2019
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