Watchdog highlights 33 ways for Barrow hospital A&E to improve
Last updated at 16:17, Thursday, 19 September 2013
JUST seven out of 40 recommendations laid down by a health watchdog have been met by the Barrow hospital trust’s accident and emergency departments.
The Care Quality Commission today published a follow up report of investigation into the University Hospitals of Morecambe Bay NHS Foundation Trust’s A&E departments at Furness General Hospital and Royal Lancaster Infirmary, carried out in 2012.
The probe identified a number of concerns with the provision of emergency services at both hospitals and an apparent dislocation between senior managers and senior clinicians.
In April a team of eight CQC inspectors, two external specialist advisers and an expert by experience went back into the departments. The team found evidence of improvement in the safety and quality of care across the emergency care pathway.
In addition, they saw that governance and management systems had been strengthened at trust and departmental level.
However they were concerned about the sustainability of this improvement and further work is needed to address the 33 recommendations that remain unmet or only partially met.
In particular, they say the trust must take early action to ensure that suitably qualified and experienced paediatric staff are available at all times within the A&E, improve its complaints handling systems to make sure that complaints are responded to fully and in a timely manner and demonstrating that changes to practice have been introduced as a result. They must also ensure a cultural change programme is in place across the organisation that promotes an identity of a fully merged trust.
Malcolm Bower-Brown, CQC’s regional director for the north said: “Although we are pleased to report evidence of improvement since our original investigation last year, with only seven of 40 recommendations met in full, there is still a great deal of work to be done to deliver and sustain the further improvements in the safety and effectiveness of services that are required at the trust.
“We will continue to monitor the trust closely over the coming months until we are assured that the required service improvements are fully embedded and patients are receiving safe and effective services on a sustainable basis.”
Jackie Daniel, Chief Executive, UHMBT, said: “We welcome today’s report from the CQC, and the acknowledgement of the improvements and actions we have taken since it carried out the investigation into our emergency care pathway in March 2012.
“Over the last 12 months, we have made good progress. Staff across the organisation have really come together to improve things for the benefit of our patients.
“Whilst other NHS Trusts across the region are having real difficulties, we are achieving the A&E four-hour standard in both of our emergency departments, and that is down to the hard work of our staff and partners.”
First published at 13:57, Thursday, 19 September 2013
Published by http://www.nwemail.co.uk
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Come on NWE Mail this is inaccurate to say the least! The recommendation relate to RLI as well as FGH and the outstanding issues relate to both sites and not just FGH. If you had actually read the report you would have found that out. Instead you repeat press releases issued by those involved
I don't suppose increased staffing levels were among the recommendations?