Ulverston leisure centre bosses taken to task over personal data fears
Published at 16:35, Thursday, 08 May 2014
BOSSES have moved to reassure the public that their personal data is safe after concerns that the details of hundreds of leisure centre users had gone missing.
Regulars at Ulverston Leisure Centre in Priory Road have reported that staff had been unable to find their family’s personal records.
The news prompted fears that staff would not be able to contact parents in an emergency.
The centre is run by North Country Leisure, a not-for-profit charity which took over in April after it was awarded a ten year contract to run leisure facilities by South Lakeland District Council.
Contracts manager Derrick Jones said the issue was due to a new membership card system but assured the public that their data had not been lost.
He said: “Public safety is our number one priority. We’ve moved to a new card system and some members have not received their new cards yet.
“By asking a few questions, staff are then able to bring up the details on the system.
“Obviously it makes it easier if they have got their new card but nothing has been lost, it’s still there it’s just an issue of access.”
North Country Leisure took over from previous operators, South Lakeland Leisure, last month.
SLDC councillor Amanda Rigg was one of the leisure centre users affected by the issue.
She said the transition process had led to unnecessary confusion. She said: “I’ve asked around other district councillors and they don’t seem to know what is going on either, it looks as though no one has been keeping an eye in it.
“It could have been handled a lot better.”
Mr Jones said the first month had been difficult but said that improvements were on the way. He added: “It’s been very hectic but we have had more people sign up for the gym in the last month than ever before.
“The other good news is we will be spending £750,000 to improve the leisure centres in Ulverston and in Kendal.”
Published by http://www.nwemail.co.uk
- Police investigating collision at Barrow taxi firm
- Pupils hit a high note at South Cumbria Musical Festival
- Concerns over increase in violence at Cumbria prison
- Electric barriers result in outrage among Haverigg residents
- Otter found in South Cumbria puddle is now doing swimmingly
- Barrow sports club’s future secured by a new long-term lease
- Askam dad killed by mix of drugs and alcohol
- Record day for young musicians at Ulverston contest
- Race against time to Cumbria and Lancashire save maternity units
- Staff moved to tears by damning report into Barrow maternity failures
- Casson confident over Barrow AFC title bid
- Wilson hails Barrow AFC squad strength
- Barrow AFC boss facing selection headaches
- The Weekly Meeks: Bradford clash will be no walk in the Park
- Walney Cents' Finch back for top-of-the-table clash
- Hawcoat Park aim to produce another big home display
- Kirkby look to steer cup treble chasers off course
- Barrow AFC keeper seeks new contract
- Fylde striker and ex-Barrow AFC player warns - title race not over yet
- Aussie ace out to impress for Barrow Raiders
Visit our websites for...
Great Daffodil appeal 2015
Homes and gardens 21
Power to switch
Walk to remember
Choosing a secondary school
To save our contact details direct to your smartphone simply scan this QR code
|Evening Mail Going Out|