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Thursday, 02 July 2015

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Hopes raised for return of Ulverston Citizens Advice Bureau

AN organisation is set to come to the rescue of those left in need following the closure of Ulverston’s Citizens Advice Bureau.

Cumbria Rural Citizens Advice said it was working to establish a physical presence in Ulverston to help cope with “substantial” demand in the town.

The charity is expanding to fill the gap left by Citizens Advice South Lakeland, which went into bankruptcy earlier this year.

Cumbria Rural, which has offices in Windermere and Grange, has received a large number of requests for help from people in the Ulverston and Kendal areas.

CASL, a separate advice charity, ran the offices in Ulverston and Kendal, which were forced to close when the charity sank into financial difficulty.

Karen Evans, Windermere bureau manager, said she hoped to be able to announce plans for a new service in Ulverston in the near future.

She said: “It is about making sure people can access our services. We have got new volunteers that have been trained and we have got paid staff to support them as well.”

There are now more than 60 volunteers at Cumbria Rural, some of them former CASL volunteers.

Ms Evans said she planned to have a team of volunteers based in Ulverston once all the arrangements had been put in place.

The charity was awarded £312,000 from the Big Lottery Fund earlier this month and intends to use the money to help extend its services to meet the needs of people across the South Lakes.

Ms Evans said the need for advice was growing as the effects of welfare reforms began to ripple around the South Lakes.

She said: “The demand is obviously still there.

“It is our first commitment to get something up and running in these areas. The need is just as great.”

Ms Evans also said she is convinced there are more people in need of support who are not reaching out.

She stressed how important it was to get help to those who required it.

Ms Evans added: “People are coming here but we are mindful that we should be delivering our services to the clients, rather than them coming to us.”

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