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Monday, 27 April 2015

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Cumbria social care users 'satisfied' with support

A SURVEY of adult social care users in Cumbria has revealed that nine out of ten people believe the care they receive has helped them have a better quality of life.

An annual poll by the Department of Health found that 68 per cent of people in the county were “extremely” or “very” satisfied with the support given.

90 per cent of people stated that the care or support they have has helped them have a better quality of life - up from 85 per cent last year.

Councillor Beth Furneaux, Cumbria County Council’s Cabinet member for Adult Social Care, said: “These responses are valuable because they give us the information we need to make people’s lives better.

“It's great to have so many surveys returned. The results will be vital in how we develop and improve services to the needs of the individual.”

Four in five people said they got help from their partner, neighbours, a friend or other relative. Around 20 per cent of people said they received no regular help at all from these sources.

The annual survey is set by the Department of Health which asks local authorities to carry out the surveys.

For the 2012-13 survey, a random sample of 1,036 people were contacted, including those with care managed support and those using personal budgets and direct payments. Just over half completed the survey.

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