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Thursday, 24 July 2014

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Cumbria residents warned of bogus Microsoft calls

RESIDENTS in Cumbria are being warned of bogus telephone calls from people claiming they are from Microsoft to gain access to computers.

Police have received complaints from members of the public, particularly from the Kendal area, who have received a telephone call from people claiming to be from Microsoft. They are being advised during the call that there is a virus or programme problem on their personal computer and are then talked through how to allow the caller to have remote access to their computer.

Sometimes money is asked for, but not always. However, when a person has access to a computer it is possible find passwords and bank details.

Microsoft has a built in system which will report any fault automatically and they will only contact you on request.

Terry Belshaw, community safety officer for South Cumbria, said: “It is important to make people aware of this type of bogus call. These fraudsters can be very convincing to people who may not know a lot about computers. Don’t allow anyone you don’t trust access, remotely or otherwise, to your computer.

“Bogus callers can have details which may make people think that they are genuine. The only way to remain completely safe is to not engage at all. My advice is to shut down, hang up, or close the door, to anyone you do not know. It isn’t rude – it is a sensible way to keep safe.”

Anyone with concerns should contact Cumbria Police, Trading Standards, or Action Fraud.

Have your say

I have been subjected to scam six weeks ago and had to have my credit card blocked. Lloyds bank warned me and took action which saved me from loss, but with a lot of inconvenience. Be wary.

Posted by Bernard Loughran on 18 June 2014 at 16:50

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