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Friday, 24 October 2014

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Cumbria police warn against computer fraud scam

CUMBRIA police are continuing to warn the public against bogus telephone calls are being made from people claiming to be from Microsoft or Windows, in order to gain access to computers.

Police have received an increase in calls from members of the public across Cumbria who have received a telephone call from people claiming to be from Microsoft.

They are being advised during the call that there is a virus or programme problem on their personal computer and are then talked through how to allow the caller to have remote access to their computer.

Sometimes the callers will ask for money. However, this is not always the case and either way once people have access to your computer they can find passwords and bank details.

Microsoft has a built in system which will report any fault automatically and they will only contact you on request, but these calls can be convincing especially for someone who does not know a lot about computers.

If you have not reported any fault to Microsoft, then do not allow anyone to have remote access to your computer. If you are suspicious, then hang up.

Anyone who has any concerns or would like further advice should visit www.actionfraud.org.uk

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