A WINDERMERE company which uses technology to reassure families of people at risk has won a national award. 

Alertacall, founded by James Batchelor in 2004, was Highly Commended for Innovation at the National Business Awards in London.

The event, regarded as the ‘Oscars’ of the business world, included an address from the Prime Minister as well as a keynote speech by Buzz Aldrin, the second man on the moon.

The company received the accolade for its revolutionary system that helps Housing Associations communicate with their older residents and manage properties.

Alertacall's “I am okay button” was invented by Mr Batchelor in 2004 to allow people who live independently to confirm that their needs are being met in a way that gives them freedom to get on with their day and control over contact. 

The judges also applauded Alertacall's significant commitment to the local community and investment in the development of its team members through leadership training.

Founder James Batchelor was inspired by the needs of his own grandmother to set up the company which offers a nationwide service and now helps thousands of people to stay in their homes for longer.

“We’re absolutely delighted,” Mr Batchelor said. 

“This official recognition is a great tribute to the hard work of our team, almost all of whom come from the South Lakes.”

Alertacall employs around 40 people and operates nationally working with Housing Associations throughout the UK.