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Monday, 01 September 2014

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Barrow mum's horror as bus drove off dragging baby's pram

AN investigation has been launched after a mum and her baby were left shaken after the bus they were getting off set off – dragging the pram along.

Karen Sharp

Only shouts to alert the driver from fellow passengers prevented a serious injury, says Karen Sharp who was travelling with her two-month-old daughter Isabelle.

Stagecoach has apologised to Mrs Sharp and has launched an internal investigation, which will look at the vehicle’s CCTV footage following the incident in Barrow town centre on Wednesday morning.

Mrs Sharp, of Keats Close, Barrow, said: “Me and my daughter got on the bus to go to a ladies’ lunch. I went to get off the bus by the magistrates’ court in Abbey Road. The front of the pram was off the bus and I was taking the back end off but I was still on the bus when the driver pulled away.

“Everybody on the bus was screaming and shouting for him to stop.”

The incident happened at around 11.20am on Wednesday and was witnessed by at least six passengers.

In a statement Stagecoach confirmed it had received Mrs Sharp’s complaint and the incident was being fully investigated.

A spokeswoman for Stagecoach said: “We are very concerned to hear of this incident and thank Mrs Sharp for contacting us directly. We are in the process of investigating the matter including reviewing the on-bus CCTV footage. The driver in question has been identified and is being dealt with through our internal processes.”

It has been a testing couple of months for Mrs Sharp and her husband Aaron. Their daughter was diagnosed with Down’s syndrome at birth and has undergone a number of tests for associated medical problems, which the couple are still awaiting results for.

She was jostled as the pram was dragged alongside the bus but thankfully unharmed.

Mrs Sharp, 34, said: “This could have been so much worse. I’m not looking for the driver to be sacked, I want him to realise that next time he could cause someone serious damage.”

The Stagecoach spokesman added: “On behalf of Stagecoach, I would like to take the opportunity to apologise to Mrs Sharp for this distressing incident. We will contact Mrs Sharp directly following the conclusion of our internal investigation.”

Have your say

Someone has to stand up for bus drivers.My dad was a driver til he retired early with stress due to passengers. Take the time to check a bus timetable and see if you could drive the route to those times. They are expected to speed and risk their lisences.
Try having the correct change as requested. Drivers are not issued with float. When you moan at the driver for being late, you're making them even later.
I could go on but I'd run out of space

Posted by anon on 18 June 2014 at 21:11

'We are sorry for any distress this customer experienced during her journey with us.

'We have investigated this alleged incident, including viewing the on-board CCTV, which clearly shows that the driver did not pull off before the customer had alighted.

'There was however some slight forward movement of the vehicle for a split second which caused the customer to temporarily lose her balance while exiting the vehicle. However, the driver halted the bus immediately when this occurred.

Who's telling the truth then?

Posted by H on 16 June 2014 at 14:18

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