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Friday, 31 October 2014

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Barrow businesses Frankie and Benny's and Next affected by powercuts

A number of Barrow businesses including Frankie and Benny’s and Next were left without power after an underground fault yesterday

The restaurant in Hindpool Retail Park, Barrow, was forced to close for nearly four hours as a result.

Staff were unable to use the kitchen and had to store food in back up fridges and freezers which run ooff a separate generator.

Kitchen manager Josh Robinson said the restuarant lost about £800 of business because of the powercut.

Mr Robinson said: “We had to close the whole restaurant for about four hours. We couldn’t just serve cold food or drinks because the extractor fan was out.”

They were forced to close their doors shortly after the powercut at 1.30pm. They were unable to reopen immediately once power had been restored because of additional time needed for generators, gas and cooking temperature to resume.

Electricity North West engineers discovered an underground fault and replaced the fuse.

Next, also in Hindpool Retail Park, was without power for about two hours.

Staff have also reported power loss to the upstairs air conditioning and several tills not working throughout the store, including in the busy womenswear section, today.

Deputy manager Lynne Atkinson said: “Of our nine tills we have only six working.

“The ladies area gets very busy especially because it is the school summer holidays.

“We also have a lot of people collecting online orders from the store today.”

She said customers have had to wait in queues of up to 15 minutes to be served but added: “We have staff on all of the working tills and we are trying our best and can only apologise.

“We have reported it to Electricity North West again today as an emergency.”

It mirrors a similar situation eight sites in Hindpool Retail Park faced on July 19 for two hours.

An Electricity North West spokeswoman said: “We had a call yesterday to say four of our clients in Barrow had been affected by a powercut.

“We sent engineers to fix the problem, but they were without power for about an hour.

“There was another unrelated cut on July 19 which affected eight customers from 10.35am to 12.23pm.”

To report a powercut call 0800 195 4141.

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