AMBULANCE bosses have introduced a new tool to reduce call outs to care homes across the area.

Staff at homes for the elderly are being trained by the North West Ambulance Service in how to determine themselves whether a patient requires an ambulance, a GP or urgent care service.

Community paramedic Mark Wenman said: "Patients in care and residential homes are often much more comfortable being treated where they are without the need to be admitted into hospital and wherever possible we will do everything we can to make sure this is possible."